FAQ

When will I see results?

Some users notice changes within days, while others see gradual improvements over 4–6 weeks of consistent use.

Is red light therapy safe?

Yes, it’s considered safe when used as directed. It’s non-invasive, painless, and free of UV radiation. Avoid direct eye exposure without protection.

How often should I use the red light panel?

Most users see results with sessions 3–5 times per week for 10–20 minutes per session, depending on the issue being targeted.

Do I need to wear eye protection?

Yes, we recommend wearing provided eye protection, especially when using the panel close to the face.

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return. Items must be in their original packaging and a 20%restock fee will apply.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Do you offer free shipping?

Yes! We provide free shipping on all orders withom the US. For orders below $50, standard shipping rates apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.